Frequently Asked Questions
All answers to your questions about mt250 are here
From making deposits to cricket betting, casino games, and playing on mobile — every question you have about mt250 has a clear answer on this page.
Whether you're new to mt250 or a regular player, questions can come up at any time. Deposits not going through on bKash or Nagad, how live dealer games work, what happens to your bet if a match is called off due to rain, or why the page is loading slowly on mobile — we've put together 18 to 20 questions and answers covering these four main topics. Every answer is written in plain language so you can find a solution quickly and enjoy your mt250 experience without interruption.
All Questions & Answers
Deposit Questions
First, find the tracking number (TrxID) for your bKash transaction. Then contact mt250 live chat and share that TrxID along with your account ID. Deposits are usually processed within 5 to 15 minutes. There may be a slight delay during busy periods, but if it takes more than 24 hours, the support team will verify and resolve the issue on a priority basis.
mt250 currently supports four mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet from Dutch-Bangla Bank. The minimum deposit is ৳100 for each method. The deposit process is quick and can be completed directly from your mobile app.
The minimum deposit at mt250 is ৳100 across all payment methods. The minimum withdrawal amount is ৳800. Withdrawal requests are usually processed within 15 minutes to 2 hours, which is quite fast compared to other online platforms in Bangladesh.
mt250 does not apply any processing fee on deposits. However, Nagad or Upay may charge a service fee according to their own policies — this is related to your wallet app and is outside mt250's control. It's a good idea to check your wallet app's fee policy before making a deposit.
The deposit instructions and mt250's latest payment number can be found in the Cashier or Deposit section after logging in to the site. Since the number may change, it is not safe to send money to a number obtained from outside the site. Contact live chat to confirm the correct number.
Casino & Table Games
Yes, in live dealer games a trained human dealer runs the game via live video streaming from a studio. You can see the dealer dealing cards or spinning the roulette wheel on your screen, and you can also chat with them directly. The experience is very similar to a real casino, but entirely online.
Absolutely. Teen Patti is a three-card game where the best card combination wins. Andar Bahar is even simpler — one card is placed as a reference and you bet on whether the next matching card will appear on the left side (Andar) or the right side (Bahar). Both games are fast-paced, easy to learn, and very suitable for beginners.
European roulette has a single zero (0), while American roulette has two zeros (0 and 00). The extra zero increases the house edge in the American version, so experienced players generally prefer the European version. Both types are available at mt250 casino.
Each table game has its own betting limits, which are displayed before you enter the game lobby. The limits depend on the type of game and the provider. There are separate options for all levels of players — from low-stakes tables to high-stakes tables. You can ask in live chat to find out the limits for a specific table.
mt250's live casino works fully on mobile. It can be played easily from a browser on both Android and iOS devices. However, a good internet connection (4G or Wi-Fi) is needed for the live streaming video. To maintain good video quality, it's good practice to keep your browser cache clear and close other apps running in the background.
Cricket Betting
BPL, IPL, T20 World Cup, and international match markets are available in mt250's cricket betting section. The main bet types generally available are match winner, top batsman, total runs over/under, and live in-play betting. The details of each market can be seen in the game lobby, and you should read the rules carefully before placing a bet.
If a match is washed out by rain or declared a no-result, all bets on that match are generally voided and your stake is returned to your account. However, the settlement rules for in-play betting may differ — for example, a result may be considered valid if at least a certain number of overs have been completed. Check the rules in the bet section to find out the conditions for a specific match.
Decimal odds are the simplest format. Say the odds are 2.50 — if you bet ৳100, your total return will be ৳250 (meaning a profit of ৳150). The formula is straightforward: stake × odds = total return. The higher the odds, the greater the potential profit — but the lower the chance of winning. Example: if Bangladesh's odds to win a Bangladesh vs India match are 3.00 and you bet ৳500, you will receive ৳1,500 if they win.
An accumulator bet (or multi-bet) means adding multiple events to a single bet slip. The odds of each event are multiplied together, so a big win is possible from a small stake. However, if any one selection is wrong, the entire bet is lost. Example: placing bets on three matches with odds of 2.0, 1.8, and 2.2 together gives a combined odds of 7.92. Accumulator betting is supported at mt250 — add multiple selections to the bet slip and the option will appear.
Playing on Mobile
On Android in Chrome, go to the three-dot menu on the right → "Settings" → "Privacy and Security" → "Clear Browsing Data", select "Cached Images and Files", and clear. On iOS in Safari, go to Settings → Safari → "Clear History and Website Data". Reloading the page after clearing the cache usually improves speed.
Yes, it can. On Android, open mt250 in Chrome, then select "Add to Home Screen" from the three-dot menu — a shortcut icon will be created that looks just like an app. On iOS in Safari, tap the share icon at the bottom and select "Add to Home Screen". After that, mt250 can be opened directly from your home screen.
mt250 works on all modern smartphones — both Android and iOS. Generally, any device running Android 8.0 or above and iOS 13 or above can run it easily. Using the latest version of Chrome, Firefox, or Safari gives the best experience. Tablets are also fully supported.
All mt250 games — slots, live casino, sports betting — can be played directly in a mobile browser. There is no separate app to download and no APK to install. The site is fully optimized for mobile, so it is easy to navigate even on a small screen.
If the internet connection is lost, the game generally pauses where it left off and continues from the same point once you reconnect. If a spin is in progress in a slot game, the result is saved on the server and displayed when the connection is restored. However, if you think there is a discrepancy in the result, contact live chat immediately with a screenshot — the support team will verify and look into it.
Have more questions? We're ready to help
If you can't find the answer on this page, don't worry — the mt250 support team is available around the clock. Help is available in both Bengali and English.
Live Chat Support
Directly on the site — available 24/7
Email Support